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Privacy Policy

Last updated: 29 June 2026

This Privacy Policy explains how Nivaar ("Nivaar", "we", "us", or "our") collects, uses, discloses, and protects personal information when you use our website and services at nivaar.net and examprep.nivaar.net (together, the "Services"). We are based in Toronto, Ontario, Canada, and we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

1. Who we are

Nivaar is a cloud platform for geomatics, land-surveying, and engineering teams (MapShare panorama/data hosting and DataShare secure file delivery) and a separate P.Eng exam-preparation service. For any privacy question or request, contact us at support@nivaar.net.

2. Information we collect

CategoryExamplesWhy we collect it
Account informationName, email address, password (managed by Amazon Cognito), group/roleTo create and secure your account and authenticate you
Content you upload360° panoramas, survey/map data, files and folders, titles, descriptions, locationsTo provide the hosting, viewing, and sharing features you use
Sharing informationEmail addresses of recipients you choose to share with, share settings, expiry datesTo deliver the share links and notifications you request
Billing informationSubscription status; payment details are collected and stored by Stripe, not by NivaarTo manage trials, subscriptions, and payments
Usage & technical dataLog data, activity on shared items, browser/device basicsTo operate, secure, and troubleshoot the Services

3. How we use your information

  • To provide, maintain, and improve the Services;
  • To authenticate you and keep your account secure;
  • To send transactional email you have triggered or that relates to your account (see Section 4);
  • To process trials, subscriptions, and payments through Stripe;
  • To respond to support requests and enforce our Terms; and
  • To comply with legal obligations.

We do not sell your personal information, and we do not send marketing or promotional bulk email.

4. Email communications

We send transactional, service-related email only, each triggered by an action you or another user takes. These include account signup confirmations and temporary passwords, share invitations to recipients that a user explicitly enters, exam-prep access notifications, and account/security notices. Every email identifies Nivaar as the sender and tells you why you received it. Because these messages are necessary to operate your account and the shares you request, they are not promotional and do not include a marketing unsubscribe; you can stop all account email at any time by deleting your account (see Section 8) or by contacting support@nivaar.net.

5. Service providers (sub-processors)

We host the Services on Amazon Web Services (AWS) in the United States (us-east-1) and rely on the following providers to operate them:

  • Amazon Web Services — Amazon S3 (file/image storage), DynamoDB (databases), Amazon Cognito (authentication), and Amazon SES (transactional email delivery).
  • Stripe — payment processing and billing. Nivaar does not store full payment-card details.

These providers process information on our behalf under their own security and privacy commitments. Your information may be stored or processed in the United States.

6. How we protect your information

Data is encrypted in transit and at rest on AWS. Access to files and images is granted through short-lived, signed URLs, and account access requires authentication. We restrict internal access to personal information to what is needed to operate the Services.

7. Retention

We keep your personal information for as long as your account is active or as needed to provide the Services. When you delete your account, we remove your account and the content you own as described in Section 8. We may retain limited records where required for legal, tax, or security purposes.

8. Your rights and choices

Under PIPEDA you have the right to access, correct, and withdraw consent for the use of your personal information. In particular:

  • Delete your account and data: You can permanently delete your account at any time from your account page. Deletion removes your login and the content you own — your uploaded panoramas, map data, files, share links, and groups, including the underlying stored files — on a best-effort basis across our systems.
  • Access or correct your information: Email support@nivaar.net and we will respond within a reasonable time.

9. Cookies and local storage

We use browser local storage to keep you signed in (authentication tokens) and to remember preferences such as dark mode. We do not use third-party advertising or tracking cookies.

10. Children

The Services are intended for professionals and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you.

12. Contact us

Questions, requests, or complaints about privacy? Contact us at support@nivaar.net — Nivaar, Toronto, Ontario, Canada.

This policy governs Nivaar as an operating name. If Nivaar later operates through a registered legal entity, that entity's name will replace "Nivaar" as the data controller.

© 2026 Nivaar.  ·  Privacy  ·  Terms  ·  Support@Nivaar.net